Warranty Planning
Read the actual manufacturer and installer documents for the proposed project.
Labor Warranty
Ask the proposed installer for the labour warranty, exclusions and claim process.
- Check written installation coverage
- Confirm actual support arrangements
- Check charges and exclusions
Manufacturer Warranty
Use the exact model warranty document to confirm parts and equipment coverage.
- Check the exact tank warranty, exclusions and claim conditions
- Parts coverage
- Defect protection
Registration Process
Agree who registers the equipment and keep the actual confirmation.
- Confirm who registers the equipment
- Digital documentation
- Keep the actual claim instructions
Planning a water-heater project?
Use HAUSE to prepare your project questions. Confirm the exact contractor, written scope, local availability, timing and any commercial terms separately.
Confirm the actual quote process and timing with the proposed provider.
Questions for a written quote:
- Record the written quote date and expiry
- Ask for inclusions, exclusions and contingencies
- Record alternatives against your scope and budget
- Ask the proposed provider about property-specific suitability
- Confirm the proposed installation schedule
- Review any actual financing proposal independently